1. Eligibility for Returns

  • Conditions for returning items (unused, original packaging, proof of purchase).

2. Return Timeframe

  • Returns must be initiated within [7] days of receiving the order.

3. Non-Returnable Items

  • List of non-returnable items (e.g., digital products, gift cards).

4. Return Process

  • Contact information to initiate a return.
  • Steps for returning items.

5. Shipping Costs for Returns

  • Responsibility for return shipping costs.
  • Non-refundable shipping costs.

6. Refunds

  • Inspection and approval process.
  • Refund processing time within 5 days.

7. Late or Missing Refunds

  • Steps to take if a refund hasn’t been received.

8. Exchanges

  • Conditions for exchanging defective or damaged items.
  • Contact information for exchanges.

9. Gifts

    • Handling returns of gifted items.
    • Process for receiving gift credits.
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