1. Eligibility for Returns
- Conditions for returning items (unused, original packaging, proof of purchase).
2. Return Timeframe
- Returns must be initiated within [7] days of receiving the order.
3. Non-Returnable Items
- List of non-returnable items (e.g., digital products, gift cards).
4. Return Process
- Contact information to initiate a return.
- Steps for returning items.
5. Shipping Costs for Returns
- Responsibility for return shipping costs.
- Non-refundable shipping costs.
6. Refunds
- Inspection and approval process.
- Refund processing time within 5 days.
7. Late or Missing Refunds
- Steps to take if a refund hasn’t been received.
8. Exchanges
- Conditions for exchanging defective or damaged items.
- Contact information for exchanges.
9. Gifts
- Handling returns of gifted items.
- Process for receiving gift credits.